DGLabs Support

Lightning-Fast IT Support Tailored for Businesses growth

How much better would it be if your technology always worked?

Accelerate your business growth and boost efficiency from day one with fast and effective 24/7 IT support and technology solutions

Technology supports almost everything in the modern workplace. When it goes wrong, there is a negative impact on productivity, growth, employee and customer satisfaction. Our IT experts provide your staff with the best support. Our very happy customers love our award-winning service because we provide friendly IT support as well as timely and effective strategic advice.

We're certified by and partnered with industry leaders. Our clients care about three things, speed, reliability and expertise. Our IT support service is proven to deliver all three. 96% of our clients are completely satisfied with our expert service:

Dedicated Support

You enjoy a single point of contact for support that is completely dedicated to your needs. If you’re a large business with a keen eye on costs and budgeting, but you recognize the value of technology as a key enabler for efficiency, Dedicated support may be the best option for you. This option gives you unlimited remote support for your end-users, covering your computers, servers and network. Our dedicated Service Desk technicians utilize leading edge remote-access technology and in most cases are able to rectify your issues remotely . Once you’re through, one dedicated support technician will get your mission-critical technology up and running as swiftly and efficiently as possible.

Shared Support

You enjoy a single point of contact for support that is completely dedicated to your needs. If you’re a large business with a keen eye on costs and budgeting, but you recognize the value of technology as a key enabler for efficiency, Dedicated support may be the best option for you. This option gives you unlimited remote support for your end-users, covering your computers, servers and network. Our dedicated Service Desk technicians utilize leading edge remote-access technology and in most cases are able to rectify your issues remotely . Once you’re through, one dedicated support technician will get your mission-critical technology up and running as swiftly and efficiently as possible.

Security Services

Your data is your most valuable business asset. It is imperative that you keep it secure and protected at all times. We will ensure that you get the most appropriate security infrastructure for your business, while also driving down your costs by providing you with access to a team of experts who would otherwise be cost prohibitive to employ directly. Computer security can be a lot more complicated than you think. We can permanently guarantee your IT security and effectively prevent attacks from outside sources and misuse of data as well as other disruptions, whether this be through data loss, server failures or irreparable defects caused by viruses, Trojans or worms. As an experienced IT service provider, we carry out all the necessary measures to comprehensively secure your IT infrastructure and data. We provide you with all relevant IT services for your IT security and network security from a single source. Starting with the installation of firewalls and antivirus software, through the removal of malicious programs to a regular security check

Cloud Services

We will work closely with you to ensure that your business can make the most of innovative cloud technology. Cloud technology has progressed greatly the past few years and with the progression of Internet infrastructure and security services is a far more relevant and accepted option. Cloud services vary depending on the requirements and budgets of each business. Solutions can range from a cloud based backup system right through to a complete cloud IT infrastructure including emails, files and applications. Here we will tailor the cloud to you and really make your business soar. We will analyse your IT System and requirements, work with you and generate cloud services that will suit your needs and budget. We will analyse your IT System and requirements, work with you and generate cloud services that will suit your needs and budget. Most of our clients already are enjoying our cloud backup which over the past few years has proved to be saviour when a data restore request is made

Managed services

For enterprises searching for a more cost-effective way of managing IT infrastructure, managed services may provide the answer. Organizations today are looking for new and smarter ways to get more from their IT infrastructure. By providing on-demand servers, storage, memory and bandwidth, managed services enable IT teams to more easily optimize resources to deliver superior security, availability and flexibility. With a pay-as-you-go pricing model, managed services enable organizations to reduce capital expense by provisioning only the infrastructure needed at any given moment. And with managed services companies taking responsibility for monitoring, maintaining and updating virtualized infrastructure, IT teams are allowed to spend less time on routine tasks and more time on strategic priorities that have the power to move the business forward in important ways. With our SLA based Managed Service we keep your data centre up and running and optimise your IT budget. Benefit from over a decade of experience and technical knowhow in managing different server OS platforms, web services and portals, databases, messaging, storage and backup systems. Delivered by our top class talent.

Help Desk Management

Are you struggling to support your users, are issues taking too long to fix, is your team costing too much ? our Lower cost, flexible IT Support meet your business goals. Significantly reduce the cost of your IT through the improved use of resources, as well as a lowering of your IT staffing costs. By outsourcing your service desk, you get the cover that you need, when you need it, as well as the ability to automate many manual processes that take time away from your team. We will help you mitigate your IT risks and increase your team's satisfaction. Every business differs in its IT Support service requirements. We have always tailored our Support packages to ensure that the service required matches the budgets to hand. Our IT Support contracts are simple and comprehensive ensuring that there are no hidden costs. Our agreements cover online and remote assistance in hours, out of hours, 24 hour cover, complete outsourcing of your IT.

Let's Work Together

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